Redox Electric is an Electrical Service & Repair company. We have provided residential & commercial customers with professional electrical service throughout the Lower Mainland of British Columbia. We have provided top-notch service to customers in the Lower Mainland area. Redox Electric lives on repeat and referral business, and we are very thankful that our wonderful customers appreciate our timely and quality installations and who keep calling us back time and time again.
We are here to provide quality electrical services to Canadian Electrical Code Standards with integrity and professionalism. To understand and appreciate our customer’s needs and to provide the best customer service in our industry in order to maximize customer loyalty.
Our Commitment
In the working world, there are jobs … and there are careers. Which way are you headed? Well, if you have more than a paycheck in mind, then you come to the right place. Because at Redox Electric we help qualified individuals build meaningful and lasting careers in their chosen fields of endeavour. We are continually growing and finding better ways to do things.
Why is Redox Electric different?
- Your call will be answered by one of our customer care representatives who will listen to your needs.
- We will schedule a specific appointment date and time for the electrician to evaluate, price and complete your job.
- Upon evaluating your needs, the electrician will provide you with a written estimate including project details before any work is done.
- If the price is acceptable and materials are available, the electrician in most cases is prepared to do the work for you the same day we come out.
- The electrician will also coordinate a mutually agreeable schedule to complete your work should there be something preventing the work from being done on that same day
- Upon completion, the electrician will review all work completed with you and to ensure your complete satisfaction and review any final instructions regarding your installation or repair.
- Our office staff will perform a follow-up within 48 hours with you to ensure your system is still working fine and you are completely satisfied.
- Upon your inspection and satisfaction, an invoice will be provided for your approval.
Our goal
Offering the best and professional jobs according to the Canadian electrical code, make customers satisfied and happy.
Dear Valued Customer:
10% discounts during COVID-19 lockdown
Dear valued existing and new costumers; we recognize this is very challenging time for many families as a result of the COVID-19 pandemic. Despite current affairs disallowing certain businesses from performing daily functions, we are still operating and running under regular hours. This means that we are still able to schedule service appointments for both homeowners and businesses.
You may feel uncertain about our staff visiting your property; you have every right to be. However, rest assured; we adhere to high standards of cleanliness and hygiene before, during, and after every visit. Our professional team at Redox Electric has been instructed to follow all necessary virus-prevention practices including:
- Wearing Personal protective equipment
- Using non-contact methods of greeting
- 20-second hand-washing at every opportunity
- Using hand sanitizer
- Using disinfectant products to clean touch-points in work-spaces, equipment, and vehicles
- Effective social distancing (when possible)
- Sanitizing shared-use devices (tablets, phones, etc.)
- For any paperwork you are requested to sign, we recommend you use your own personal pen.
If you have any concerns regarding our operating hours, procedures, and safety precautions, you may contact Redox Electric office for inquiries.
Redox Electric is an electrical services company operating throughout the Metro Vancouver and Mission. At Redox Electric, we only purchase high quality CSA approved electrical products since we prioritize the safety of our customers’ homes, family, and businesses. Redox Electric has been accredited by BBB (the International Association of Better Business Bureaus).
Redox is WCB-covered, BONDED and INSURED for the amount of $2 million liability.
Redox electric provides construction, renovation, and maintenance services. Our experts resolve electrical issues for commercial applications as quick as possible to avoid or minimize any delay or interruption in your operations. We service a variety of commercial electrical projects such as upgrades, electrical solutions, and preventative care. Our solutions save you energy costs and money in the long run.
We are on call 24/7, evenings, weekends, or holidays; 7 days a week and for emergencies.
